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Museums, Galleries and Libraries
160 skills listed in the PEC Skills Audit
Technical
35ArchivesInformation managementCollection managementCurationLearningPublic engagementMuseum educationObject handlingPackagingLabellingArchival and collections managementSpecialist knowledge of object maintenance and repairSpecialist knowledge of collectionCollections storagePreservationDisplayConservation techniquesUnderstanding of collection hazardsIdentifying hazardous materials or objectsWorking with hazardous materials or objectsDigitising archivesCollections careSustainable collections care and managementAdult literacy supportWorking with children with special educational needs and disabilitiesCarbon literacyClimate action awarenessSustainable building useEnergy reductionWaste managementDecarbonising historic buildingsHeritage maintenanceHeritage preservationBuilding maintenance and operationsEnvironmental reporting
Digital
60Digital skillsDigital literacyDeveloping digital strategiesDigital strategyBasic IT softwareMicrosoft Office SuiteMicrosoft OfficeSpecialist software / hardware / systemsDigital engagement softwareCollections management softwareDigital asset management programmesResourceSpaceMuseumPlusDatabase systemsDatabase and collections management systemsDatabase managementCustomer Relationship Management systemsCRM systemsAdobe SuiteAdobe Creative SuiteSocial mediaFacebookTwitter / XYouTubeTikTokDigital marketingWeb developmentMultimedia productionData analysis / analytics / data scienceGraphic design / design engineeringApp developmentBuilding and maintaining IT systems and networksAIAI toolsAI literacyEffective use of AIEthical use of AILegal use of AIChatGPTCopilotClaude AIElicitAI research assistantsSpecialist AI applicationsAI developmentAI in collections managementAI in researchAI in audience engagementAI for document writingAI for collection inventoriesAI for documentationAI for archival workCopyright issues relating to AITraining AI models on digital collectionsDigital experiencesDigital experiences for audiencesAugmented realityVirtual realityVRHand-held digital devices
Transversal
31Planning and organisingWorking with othersTeam workingSpeakingListeningAdaptabilityWritingProblem-solving and decision-makingLearning and investigatingCreatingNumeracyReadingVerbal communicationPresentationInterpersonal skillsConflict resolutionNegotiationStakeholder influenceStakeholder managementEngaging with communitiesEngaging with volunteersEngaging with young peopleWorking with audiencesWorking with communitiesWorking with stakeholdersWorking with trusteesPersonal resilienceIndividual resilienceOrganisational resilienceWellbeingMulti-skilled working across business functions
Business-critical
34Business operationsBusiness supportFundraisingIncome generationCommercial activitiesRetailHospitalityCommercial eventsEvent managementVisitor experienceFront-of-house functionsCustomer serviceMarketingAdvertising and marketingFinanceFinancial managementAccountingCompany secretarial skillsHuman resourcesPeople managementManagementLeadershipManagement and leadershipMuseum managementArt gallery managementSoftware development managementIT project managementUnderstanding legislation relating to funding across the four nationsHealth and safety requirementsVolunteer managementManaging difficult conversationsNavigating stakeholder relationshipsLeadership around climate action for communitiesEmbedding sustainability at management and leadership levels